> ## Documentation Index
> Fetch the complete documentation index at: https://docs.charlemagnelabs.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> Manage your Charley subscription — plans, payment, and upgrades

The **Billing** page lets you select a plan, manage your subscription, and access the Stripe customer portal.

## Plans

| Plan           | Devices   | Analytics | Features                               |
| -------------- | --------- | --------- | -------------------------------------- |
| **Basic**      | 1         | Limited   | Core monitoring                        |
| **Pro**        | Unlimited | Full      | All analytics views, integrations      |
| **Enterprise** | Unlimited | Full      | Custom pricing, SSO, dedicated support |

### Basic

The free tier. Suitable for individuals or small teams who want to evaluate Charley. Limited to one active device and excludes some advanced analytics views.

### Pro

Full access to all analytics, integrations (Slack, webhooks), and unlimited devices. Available on monthly or annual billing — annual billing offers a discount.

### Enterprise

Custom per-device pricing negotiated with the Charley team. Includes SSO configuration, priority support, and a dedicated account manager. Contact us to get a quote.

## Changing Your Plan

1. Go to **Billing** in the sidebar.
2. Click **Upgrade** or **Change Plan**.
3. Select your desired plan and billing cycle (monthly or annual).
4. Complete checkout via Stripe.

You're redirected back to the dashboard after checkout. Your new plan is active immediately.

## Subscription Status

| Status         | Meaning                                                      |
| -------------- | ------------------------------------------------------------ |
| **Pending**    | Plan selected, checkout not yet completed                    |
| **Onboarding** | Checkout complete, finishing org setup                       |
| **Active**     | Fully subscribed and active                                  |
| **Canceled**   | Subscription canceled; access continues until the period end |

<Note>
  After a subscription expires, a **3-day grace period** allows continued access while you update payment details.
</Note>

## Managing Your Subscription

Click **Manage Subscription** to open the Stripe customer portal, where you can:

* Update your payment method
* Download invoices
* Cancel your subscription
* Switch between monthly and annual billing

## Billing Cycle

Subscriptions renew automatically. You'll receive an email receipt from Stripe on each renewal. Failed payments trigger a notification in the dashboard and via email.